Legal

Terms of Service

Last updated: August 2026

By booking an appointment through this site, you agree to the terms below.

Booking & Deposits

A deposit is required to hold your appointment time. Your slot is not confirmed until the deposit is received. Appointments without a received deposit within 48 hours of booking may be released back to general availability.

Payment

Deposits and full payments can be made online (via Stripe) or manually (Zelle, Cash App, or Venmo). If you save your card for automatic balance payment, you authorize us to charge the remaining balance on the schedule shown at checkout.

Rescheduling & Cancellation

You can reschedule or cancel your own appointment at any time using the manage-appointment link in your confirmation email, subject to availability. Cancelling does not automatically refund any deposit already paid — contact us directly if you have questions about a specific refund.

Liability

Services are provided as described at the time of booking. We are not liable for indirect or consequential damages arising from a missed, delayed, or rescheduled appointment.

Changes to These Terms

We may update these terms from time to time; the “last updated” date above will reflect the most recent change.

Contact

Questions about these terms? Email hello@themoodhouse.co.